Here are some of the frequently asked employee questions, available in the MeBeBot solution, which can be updated in the Admin Portal and published for employees to see in real time:
Office Hours- If your offices are temporarily closed to the public and/or to employees, you can add an update here.
Working Remote- If your company is now encouraging more remote work, this answer can be updated to give up to the minute information.
Conference Call System- Team members can be provided the necessary information on how to set up and use web conferencing tools.
VPN- Employees can learn how to use the Virtual Private Network (VPN) to login and securely work remote.
Company Meeting- If you are changing the frequency of your company meetings, simply update this answer to include specific meeting dates, times and even Zoom or web conferencing info.
Facilities- This answer can be updated to include information about personal hygiene (hand washing, sanitizers) and office cleaning protocol.
Emergency Room Coverage- If you want to encourage employees to go to urgent care first, if they become ill, you can remind employees of when to use the emergency room.
Urgent Care Coverage- If you'd like to add additional information about COVID-19 testing facilities in your specific communities, you can add these locations here.
Employee Assistance Program (EAP)- These are stressful times for all, and many employers have EAP programs that provide phone based counseling services.
Health Emergencies- This is the MASTER COVID-19 update questions and answer, so that if an employee just types in the word COVID-19, they will get the latest announcement.