Once logged in to portal.mebebot.com, please have a look around the Customer Portal and start populating the specific Category's data following these steps:
To start, navigate to the Placeholders tab under either Global or your specific country (US, Mexico, Germany, etc.). Placeholders are like a "Mad Lib" (i.e. plugging in a keyword or phrase to a sentence) that can be updated very easily if changes occur.
For Global Placeholders, meaning that the Placeholder does not change for employees based on their location, navigate to the Placeholders tab under Global and Filter by the specific Category that you would like to review using the Category drop down in the Search bar at the top of the page. (see below)
For country specific Placeholders, navigate to the Placeholders tab under your country to add all relevant Placeholders (URL's, Phone Numbers, etc...) that will be applicable for your specific country and Category by simply clicking on the "+" on the top left of the Placeholders screen.
**REMEMBER, you will only need to add any COUNTRY SPECIFIC Placeholders for information specific to your country, all Global Placeholders will be covered in the Global Section. For example, Company Name will only be needed under Global whereas many Benefits Placeholders will be country specific because they change depending on your location.
On the side bar that will appear, you can Filter Placeholders either by Keyword or Category.
Next, begin to populate your new Placeholders. You can use the search bar at the top of the screen for keyword(s) or the drop down to filter by Category.
Once you have Enabled and updated all applicable Placeholders, navigate to the Questions Tab under either Global or your specific country.
On the Global Questions tab, select your Category from the Category Filter in the Search bar at the top of the page. (see below)
There is a large knowledgebase of Questions that can be added to each country if applicable, by simply clicking on the "+" on the top left of the Questions screen. On the side bar that will appear, you can search for a specific Question that pertain your specific country or Filter by Category.
**REMEMBER, you will only need to add any COUNTRY SPECIFIC Questions, all Global Questions will be covered in the Global Section. For example, Medical Plan Overview will likely be dependent on the location whereas Company Policies is a Global Question. (see below)
On the Questions Edit Page (shown below): You can Enable/Disable a Question, see a brief Description of the Question, Edit the Current Answer and Schedule an Answer for the future. When updating an Answer, if you make a mistake, just click on 'Reset to default' which can found by clicking the Tool icon.