Push Messages allow customers to provide employees with direct, crucial employee information and gather in the moment feedback on a frequent basis from employees.
When scheduling a Push Message customers have the ability to utilize Distribution Lists, Teams or Slack Channels or a CSV File of specific email addresses for more targeted audiences.
Click here to view push messages in action.
Here are the steps for crafting, scheduling, and sending a Push Message:
1. Select Push Message on the left toolbar
2. Click the CREATE button in the top right corner
3. Select from the provided Push Message Templates OR create a new, blank message
4. Craft your message using the different font sizes (H1, H2, H3), font colors, bulleted or numbered lists, hyperlinks, or quote call out.
5. You can now save your message as a draft to return to and finish later. Or, click NEXT to schedule a date and time to send your message.
6. Select Date and Time for the message to be sent
7. Select the audience to send your message to. Either select from a Distribution List, MS Teams/Slack Public Channel or Upload CSV File
- To utilize a MS Teams/Slack Public Channel select the name of the channel from the drop-down field. You can select more than one channel at a time.
- To utilize a CSV File as the recipients for your message, drag and drop the desired CSV File with ONLY email addresses into the shaded box then click NEXT.
- Note: The CSV File being utilized for Recipients is considered a one-time use file and will not be stored within the MeBeBot Portal for future use.
- Only enable test run if you wish to test the deliverability of the survey to be sent. This means the survey will only confirm how many people from your audience would have received the survey if it had been actually sent out. This will NOT send the survey to the selected audience.
8. When complete select
- Save as Draft to return to finish and schedule the message at a later time,
- Back to write or edit the message content
- Next to continue to schedule your message to send
9. You can review your Push Message details including Date and Time, selected Recipients and Message.
10. Select SCHEDULE, Save as Draft, or BACK to make any changes.
11. You can view drafted, scheduled, and sent messages from the push message dashboard.
12. Once your message been sent, you will receive an email notification which provides details on the Sent Date, Title of the Recipients File, Successful Deliveries, Failed Groups or Individuals.